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Bupa Dental LogoWe are excited to announce that we will now be known as Bupa Dental Toowong.

Our practice’s long standing commitment to providing high quality dental care aligns perfectly with Bupa’s philosophy of being a health and care partner for customers.

We have refurbished our practice to help improve our patient experience, with modern dental rooms and technology in a more comfortable environment.

If you have any questions about the changes or wish to book your next appointment, please visit our new website or contact our friendly team on (07) 3870 3220.

Or alternatively click here to visit our new website.

Dental Emergencies

Emergency Appointments Available

Call Now!

Emergency Dentist Brisbane

Looking for an emergency dentist in Toowong?

If you are experiencing dental pain, call our friendly staff at (07) 3870 3220 immediately. We can offer you the emergency dental services you require right away!

Emergency Care at Jephson Street Dental

At Jephson Street Dental, we know that some things cannot wait. When a dental emergency occurs, it doesn’t help to be put on a waiting list. When you’re making that urgent call, we want to make sure that you are given priority to see one of our emergency dentists as soon as possible. That is why we take the extra effort to block out Emergency Appointments at our clinic.

While not all dental clinics offer emergency services, we at Jephson Street Dental consider them an integral aspect of our routine care. Our dentists possess the experience and training to handle a broad range of dental emergencies. We look after not only the treatment aspects of our emergency cases but we also attend to the emotional needs of patients who are experiencing dental pain and trauma.

Of course, appropriating dental care at the onset of pain is important not just because it offers relief. It is often critical to the patient’s long-term oral health and wellbeing because even minor dental pain can signal an underlying problem that if left untreated, may lead to more severe consequences. 

We pride ourselves in delivering top-notch emergency treatment that is as effective as it is personalised to your specific needs. If you are experiencing dental pain, call our friendly staff at Jephson Street Dental immediately. We can offer you the emergency dental services you require right away!

Contact Jephson Street Dental, your emergency dentists in Toowong, Brisbane

Phone: (07) 3870 3220

Address: 36 Jephson Street, Toowong, Brisbane QLD 4066

Opening Hours

  • Monday to Wednesday 7.30am - 5.30pm
  • Thursday 7.30am - 7.00pm
  • Friday 8.00am - 4.00pm
  • Saturday 9.00am - 3.00pm

Dentists you can trust in a Dental Emergency

Jephson Street Dental is uniquely equipped to handle an oral emergency. Our emergency dentists are able to treat the same dental problems that a regular dentist can. The difference is, we are able to do so without much advance notice. As compared to most family practices that require appointments to be made several days or weeks in advance, we set aside emergency hours that constitute part of our routine care services. This allows us more flexibility to accommodate the urgent needs of patients caught in unforeseen circumstances.

Our professional emergency team is also able to handle patients facing any unexpected issues that arise from a previous dental work – even though it may not be carried out by one of our dentists. If, for example, you have lost a filling or loosened a crown that was placed by another dentist, do not worry. Our emergency team is specially trained to fix problems like these. 

We also handle emergency cases that occur due to an injury or accident, resulting in trauma to the tooth. We understand how frightening these situations can be. When treating patients suffering from a dental injury or accident, we are particularly mindful to ease their anxiety while repairing their damaged teeth. 

You can rely on our emergency team to deliver treatment in a professional and thoughtful manner. If you are experiencing dental pain, call our friendly staff at (07) 3870 3220 immediately. We can offer you the emergency dental services you require right away!

What to do during an emergency

A dental emergency can occur at anytime - and usually, when you least expect it. It is therefore wise to have our emergency service hotline on speed dial because you never know when you might need to see a dentist. When the unforeseen circumstance arises, just pick up the phone and speak to one of our friendly staff. We will be able to advise whether you will need to see our emergency dentist right away.

However, if the pain or injury occurs in the middle of the night or during an overseas trip, there are some temporary measures that will help to alleviate the pain until professional help is sought.

Tooth Decay

Tooth Decay

If you experience a sudden pain in your tooth for no apparent reason, it is likely to be a tooth decay. The toothache is caused by dental caries, which is easily is one of the most common dental emergency problems. In addition to the toothache, you may also experience jaw pain or pain from swollen gums, in which case you may have an infection. To relieve some of the pain until you get to see a dentist, you can apply a cold compress on the affected area, outside your cheeks.

To some extent, you can determine the severity of your decay by assessing the pain you are experiencing. If the pain is triggered only when your decayed tooth comes into contact with hot or cold foods, it is relatively mild. If the pain is present without any perceptible triggers, it is likely to be more severe and may be caused by an inflammation.

Rinsing your mouth with a mild salt solution will help to clean the area and dislodge any trapped food particles. If there is swelling around the area where the pain is, press an ice pack against that part of the cheek to relieve the swelling and pain.


Chipped or Broken Tooth

If you have broken or chipped a tooth, you should locate the tooth where possible. Rinse the area with salt solution and call an emergency dentist right away. 

If you have bitten your tongue or cheek, apply pressure on the area with a handkerchief. If the bleeding doesn’t stop after 15 minutes, call an emergency dentist immediately.

Knocked Out Tooth

If you have a knocked out tooth, place it in a cup of milk and call a dentist right away. The tooth has a higher chance of survival if it is reinserted back into its original socket within one to two hours of being knocked out.

In the case of an accident in which the inner layers of the tooth have been damaged, you can cover the exposed area with sugar free gum. Some gum brands contain sealants that can help to protect the exposed area, but the effects will not last beyond 24 hours, so you should seek professional dental help as soon as possible. 

Emergency care becomes more critical if you have sharp edges on your teeth from the chipped or broken teeth or when you have an exposed nerve.

The emergency dentist will make sure to relieve the pain in the immediate, ensure everything is in good order, followed by preventing any bacterial infection in the future.

Gum Pain

Pain in the gums can occur for a variety of reasons, the most common of which has to do with a partially erupted wisdom tooth. The surrounding gum tissues of the impacted wisdom tooth are prone to accumulate bacteria. This can lead to in infection that causes much pain and discomfort in the gum area. In the event of such an emergency, the dentist would gently irrigate the gum tissue area to thoroughly clean it and prescribe antibiotics to follow. This is only an emergency treatment to temporarily alleviate the pain. The dentist may advise removing the wisdom tooth as a permanent solution. 

If you suffer from periodontal disease, you may develop gum abscesses that can trigger sudden bouts of pain and swelling. Even if they do not cause any pain, abscesses are not to be treated lightly, because they may spread to other parts of the body.

To treat your abscess, the emergency dentist will clean the infected area thoroughly, allowing the trapped pus to escape, and prescribe antibacterial mouthwash and antibiotics to treat the infection. If the tooth is severely damaged or the abscess is very large, the dentist may suggest removing the tooth. If the infection started from inside the tooth, a root canal procedure may be required, followed by a crown or filling.

Before you see the dentist, you can also relieve the gum pain by rinsing the affected area with a mild saltwater solution. Do not attempt to put aspirin on your gums as that may burn your gum tissue and inflict more pain.

At Jephson Street Dental, your urgent needs will be met with efficiency and professionalism at all times. If you are experiencing dental pain, call our friendly staff at (07) 3870 3220 immediately. Our quality Brisbane emergency dentists can offer you the emergency dental services you require right away!

Dental Emergency: Frequently Asked Questions

  • What is the cost of a dental emergency?

    The cost for a dental emergency treatment varies depends on your situation and the type of treatment you require. Please check with your private health insurance provider if your policy covers emergency dental treatments. A proper quote can only be provided following a proper examination of your specific dental situation. Arrange your appointment by clicking here.

  • What qualifies as a dental emergency?

    A dental emergency can be broadly described as an urgent issue surrounding the teeth or supporting tissues that require the immediate attention of a dentist or dental surgeon. Dental emergencies should not to be taken lightly but treated under the supervision or guidance of a dental professional. Although most patients seeking the services of an emergency dentist do so after experiencing some form of pain or discomfort, it should be noted that not all dental emergencies involve pain.

    Dental emergencies can range from a bacterial infection to tooth decay to a fractured tooth or damaged dental work. Since dental problems are generally not life threatening, it difficult to qualify what constitutes as an emergency the same way you would a medical emergency. That said, there are certain yardsticks you can use to determine if the dental situation at hand requires immediate professional assistance.

    You will need to book an immediate dental appointment if you:

    • Experience severe pain that originates from a dental problem
    • Fracture one or more teeth with exposed nerves
    • Have a knocked out tooth
    • Develop an abscess from an infection
    • Experience swelling of the face due to trauma or injury to your teeth and gums
    • Lose a filling that exposes gaps in the front teeth
    • Broke a braces still stuck in your teeth or surrounding soft tissues
    • Bleed persistently in the teeth or gums
    • Have an unexplained tooth loss condition

  • What should I do if I can’t be sure whether or not I have a dental emergency?

    If you are not sure whether or not to seek immediate dental help, you can find the answer through gauging the severity of the pain. It is true that different people have different pain thresholds. However, in the absence of a dental professional who can examine your problem and offer a diagnostic evaluation, pain remains the most reliable indicator of teeth or gum damage.

    When dental pain becomes unbearable, it is a sign that you cannot ignore or simply treat it with home remedies. By delaying treatment of a severe toothache, you might escalate the problem, resulting in progressive gum and tissue damage or worse, a tooth loss condition. If you delay treatment of a periodontal disease or bacterial infection, you would also risk the infection spreading to other parts of the body.

  • What type of information would the dentist ask for in the event of a dental emergency?

    In the event of a dental emergency, your ability to provide timely information to the dentist could help to pinpoint the problem and remedy the situation as quickly as possible. Considering that you may be in a lot of pain during a dental crisis, the smooth communication process would not only help the dentist get to the bottom of the problem, it would spare you the agony of experiencing more pain than what is necessary.

    In some cases, the dentist or dental staff may ask preliminary questions over the phone, so it helps to anticipate them before calling the emergency hotline. Here are some of the questions you can expect to be asked during a dental emergency:

    • When and how did the pain start?
    • Where is the pain located?
    • Is the pain persistent or does it come and go?
    • Can you briefly describe the pain?
    • Are you on any types of medication?
    • Did you take any painkillers?
    • Do you have any symptoms like swelling, jaw pain, fever or abscess?

  • What can I do to avoid a dental emergency?

    An ounce of prevention is better than a pound of cure. Although, you can never truly prevent a dental accident, the truth is, the vast majority of dental emergencies occur as a result of neglect. Here are some of the things you can do to avoid a dental emergency:

    • See your dentist regularly: The only way to prevent a big dental problem from occurring is to detect and treat it while it is still a minor issue. In that regard, there is simply no substitute for a regular dental check-up.
    • Brush and floss daily: Brushing after every meal and flossing once a day will go a long way in preventing any oral diseases – and sudden painful episodes.
    • Use an athletic mouth guard: Highly recommended if you play close contact or adrenaline sports.
    • Use your teeth responsibly: Your teeth are not designed to open bottle caps, chomp on ice blocks, tear open sealed plastic bags, etc.


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